Mediation
Module 10 Peer Mediation
Practicing active listening.
Identifying underlying interests versus stated positions.
Applying conflict resolution strategies (e.g., negotiation, compromise).
10
Module 4 About Conflicts and Conflict Resolution
Conflict
Conflict resolution strategies
Dialogue in conflict
15
Module 3 Dialogue and the Art of Shared Understanding
Essence of Dialogue
Dialogue practices
Advocacy vs inquiry
30
